Working at AlphaBiolabs

Please view our current vacancies below:

Please note we do not use recruitment agencies or individuals who act of the behalf of others.


Toxicology Reporting Scientist)

The Role:

  • Writing and peer reviewing Technical Reports or Statements of Witness in accordance with the Quality Management System, ISO 9001 and ISO 17025 in a timely manner.
  • Responding to Customer Queries in an appropriate manner, including the production of technical reports, in a timely manner.
  • Supervising or undertaking laboratory processes in accordance with the Quality Management System, ISO 9001 and ISO 17025.
  • Implementing and maintaining the company’s International Standards, including ISO 9001 and ISO 17025, including meticulous record keeping and co-operating with internal audits.
  • Reporting of non-conformances, or trends toward these, to Line Manager and Quality Manager.
  • Ensuring that laboratories are maintained to a high standard of cleanliness in compliance with the scheduled cleaning procedures and that appropriate records are maintained to demonstrate this.
  • Ensuring that maintaining, performance monitoring and calibration checking of laboratory equipment is carried out on a scheduled basis and that technical problems, or trends toward these, are reported and actioned.
  • Training new and existing employees.

 

The Person:

  • Similar experience in interpreting and reporting toxicology results, preferably in a forensic toxicology environment.
  • Experience of working in a laboratory environment, handling samples and using instrumentation, in particular LC-MS-MS and GC-MS-MS.
  • Excellent attention to detail.
  • Experience delivering work of a high standard.
  • Organised, methodical, efficient.
  • Very IT literate.
  • Good teamworker.

 

The Benefits:

  • Competitive salary, which is dependent on skills and experience.
  • Death in service benefit.
  • Pension scheme.
  • Other employee benefits.

 


Toxicology Laboratory Scientist

The Role:

The post holder will perform routine analyses using the techniques of immunoassay, gas chromatography-tandem mass spectrometry (GC-MS-MS) and liquid chromatography-mass spectrometry (LC-MS-MS), to a legally defensible standard. As part of the role, the post holder will also carry out administrative tasks to ensure continuity of samples for each case and other general analytical chemistry laboratory procedures.

 

Key result areas:

  • Analysing samples for alcohol biomarkers and a range of drugs using instrumentation listed above
  • Evaluating and critically assessing data from analysis for the reporting scientist
  • To provide support services to the Toxicology Team, including reagent preparation, sample accessioning and lab maintenance.
  • Maintaining a clean working environment within the laboratory.
  • Provision and co-ordination of regular calibration, maintenance checks and stock control on instruments and equipment
  • Preparation of standards.
  • Adherence to Good Laboratory practice and quality systems.
  • Training new and existing employees.

 

The Person:

  • Similar experience of working in a laboratory environment, handling samples and using instrumentation, in particular LC-MS-MS and GC-MS-MS.
  • Excellent attention to detail.
  • Experience delivering work of a high standard.
  • Organised, methodical, efficient.
  • IT literate, including use of XL.
  • Good teamworker.

 

The Benefits:

  • Competitive salary, which is dependent on skills and experience.
  • Death in service benefit.
  • Pension scheme.
  • Other employee benefits.

 


Sample Collector (Newcastle/North East)

We are a well-established, award-winning company, based in Warrington, delivering drugs, alcohol and DNA testing services to the legal community, members of the public and companies across the UK. We now need an experienced sample collector.

The main duties of this role are to collect biological samples from sample donors (including mouth swabs, hair, blood, urine and breath) under chain of custody conditions.

Person Requirement:

  • Excellent attention to detail and ability to complete paperwork without errors
  • Excellent oral and written communication
  • Excellent customer interaction
  • Ability to plan, prioritise and manage time effectively
  • Ability to maintain confidentiality
  • Awareness of hygiene techniques
  • Full UK driving licence, willing to travel at short notice, with full access to own vehicle, roadworthy and fully insured for business use
  • Good working knowledge of IT systems including Word, Excel, Outlook
  • Phlebotomy skills desirable but not essential.
  • Experience of chain of custody procedures desirable but not essential

Telesales Executive

We are a well-established, award-winning company, based in Warrington, delivering drugs, alcohol and DNA testing services to the legal community, members of the public and companies across the UK.

  • Cold-calling to arrange meetings with potential customers to prospect for new business.
  • Closing sales over the phone.
  • Gaining a clear understanding of customers’ businesses and requirements, and presenting appropriately to make a sale.
  • Challenging any objections with a view to getting the customer to buy.
  • Maintaining and developing relationships with existing customers in person and via telephone calls and emails.
  • Responding to incoming email and phone enquiries.
  • Gathering market, competitor and customer information, feeding trends back to managers.
  • Advising on forthcoming product developments and discussing special promotions.
  • Reviewing own sales performance, aiming to meet or exceed targets.
  • Recording all interaction with customers electronically, in an accurate and timely manner.

 

Person Specification

  • Driven, enthusiastic, tenacious.
  • Demonstrable experience in a cold-calling telesales position, where you have consistently met or exceeded your sales targets
  • An excellent team player, willing to spread best practice with other team members and cover each other’s roles when needed for the good of the team
  • Very IT literate, especially Excel and, preferably, CRM databases such as Salesforce
  • A quick learner, able to pick up new information very quickly

 



Telesales Executive

We are a well-established, award-winning company, based in Warrington, delivering drugs, alcohol and DNA testing services to the legal community, members of the public and companies across the UK.

  • Cold-calling to arrange meetings with potential customers to prospect for new business.
  • Closing sales over the phone.
  • Gaining a clear understanding of customers’ businesses and requirements, and presenting appropriately to make a sale.
  • Challenging any objections with a view to getting the customer to buy.
  • Maintaining and developing relationships with existing customers in person and via telephone calls and emails.
  • Responding to incoming email and phone enquiries.
  • Gathering market, competitor and customer information, feeding trends back to managers.
  • Advising on forthcoming product developments and discussing special promotions.
  • Reviewing own sales performance, aiming to meet or exceed targets.
  • Recording all interaction with customers electronically, in an accurate and timely manner.

 

Person Specification

  • Driven, enthusiastic, tenacious.
  • Demonstrable experience in a cold-calling telesales position, where you have consistently met or exceeded your sales targets
  • An excellent team player, willing to spread best practice with other team members and cover each other’s roles when needed for the good of the team
  • Very IT literate, especially Excel and, preferably, CRM databases such as Salesforce
  • A quick learner, able to pick up new information very quickly

 


Sales Executive

We are a well-established, award-winning company, based in Warrington, delivering drugs, alcohol and DNA testing services to the legal community, members of the public and companies across the UK. We now need an ambitious, experienced sales person to join our inbound sales team.

On offer is a salary of £18K and OTE around £28K, with excellent career progression opportunities in this growing business.

The main responsibilities of this role are:

  • listening to customer requirements and presenting appropriately to make a sale
  • maintaining and developing relationships with existing customers in person and via telephone calls and emails
  • responding to incoming email and phone enquiries
  • negotiating the terms of an agreement and closing sales
  • gathering market and customer information
  • challenging any objections with a view to getting the customer to buy
  • reviewing your own sales performance, aiming to meet or exceed targets
  • gaining a clear understanding of customers’ businesses and requirements
  • making accurate, rapid cost calculations and providing customers with quotations
  • feeding future buying trends back to employers
  • attending team meeting and sharing best practice with colleagues

To be successful in this role, you need the following attributes:

  • demonstrable experience in a telesales position, where you have consistently met or exceeded your sales targets
  • a good sales person but with empathy to customers as, for some of our customers, this is a very sensitive purchase
  • an excellent team player, willing to spread best practice with other team members and cover each other’s roles when needed for the good of the team
  • very IT literate- especially XL and, preferably, databases
  • a quick learner- able to pick up new information quickly

Retentions Executive

We are a well-established, award-winning company, based in Warrington, delivering drugs, alcohol and DNA testing services to the legal community, members of the public and companies across the UK. Our sales and customer service team is expanding and we now need to recruit a Retention Executive to help grow our work with solicitors across the UK.

Main duties include:

  • Implementing the customer contact plan as set down by the Sales and Marketing team
  • Making outbound calls to legal professionals
  • Gaining a clear understanding of customers’ businesses and requirements
  • Upselling and cross selling AlphabioLabs’ products to customers
  • Building, developing and maintaining professional working relationships with existing customers via telephone calls and emails
  • Building client loyalty through excellent service and attention to clients’ needs
  • Undertaking market and competitor analysis.
  • Evaluating customer survey data and visiting selected customers to establish their satisfactions levels with Alphabiolabs’ services.
  • Upselling and cross selling AlphabioLabs’ products to customers
  • Accurately and promptly documenting details of all customer communications

The successful candidate will be a bright, ambitious individual possessing the following experience and attributes:

  • Proven sales experience in a target driven environment
  • Outstanding customer focus
  • Highly IT literate- able to use Microsoft Word, Excel and, preferably, databases
  • Excellent organisational skills, able to work under pressure and prioritise to meet deadlines and targets
  • Excellent communication skills, both verbally and in writing
  • Excellent attention to detail
  • A professional telephone manner
  • Ability to work on own initiative as well as being a good team player
  • Experience of using Salesforce is desirable

 

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