TestimonialsSome of the things our customers say about our work
Thank you for a great service. I bought the test kit from my local Home Bargains store. I followed the easy to understand instructions and posted back one day, I got the results the next day. I thought that this was going to be a difficult thing to do, but you have made this really easy so thank you. xxxAnonymous
I would like to thank alpha bio labs for doing this test for me. I was unsure if this test was right for my circumstances, but after I called them they explained everything to me and helped me choose the right test even though the test was cheaper than the one I thought I needed.
The test kit arrived in the post the next day. It had full instructions on how to take the test and we sent the DNA sticks back in the post the same day. We go our results the next day and I couldn’t be happier.Anonymous
This company provides a great service. My case has been difficult due to the fact that (the other man) was playing games – anyway once we had collected the samples we sent them to alphabiolabs and received the results the next day as advertised.Anonymous
Absoloute 5* company in every way, fast, reliable and discreet. Kept me updated throughout. Thank you so much would recommend 100%Anonymous
Brilliant job. Can’t fault the service I received – at a time when I needed it the most. I didn’t have much time to play around with, so went with somewhere that could get me the results sharpish. Luckily it didn’t mean i had to go with somewhere second rate, Alphabiolabs knew what they were doing and seemed quality – hence the star rating. I don’t personally know anyone who may need their services at the moment, but i would certainly recommend them in the future.Anonymous
I do not normally write reviews but I must say after the care and attention showed by alpha bio labs I just had to say something. I phoned DNA worldwide first, but they seemed not to want to listen to my situation, so I phoned alpha and spoke to a really nice chap (Thomas) hence the review. He seemed to genuinely care about me and my girls, and found us the right test, much cheaper than the previous quote.
Well done and I wish every company I speak with on the phone take as much time and have as much understanding as alpha bio labs.Anonymous
I thought I would take this opportunity to share my gratitude, as I was so ecstatic with the level of dedication their customer service displayed during and after my case. I opted to use their services in particular because of the promise to provide next day results with their paternity test kit. I suspected the kit to be an easier way of getting a test results quicker and I was not disappointed. However after receiving the results I must admit I was unsure as to what a few elements of everything I was emailed meant exactly. I called customer service, who seemed adamant to get me the answers I needed. It wasn’t that complicated in the end but I am very grateful for the help at every stage in my case with them translating anything I did not understand into every day English. With it being a laboratory, a little scientific language is understandable I guess, but it was refreshing that this does not mean that they have to baffle their customers in an attempt to seem impressive or scare off our insistent questioning!Anonymous
Just writing to say that Alpha Biolabs did me proudly with my paternity test. I wasn’t sure about a lot of the process when i first wanted to have my son hear with me from Ghana after finishing my study’s, but their team couldn’t have made things any easier. It was pleasant surprise that i also did not have to arrange the couriering of the testing kit as I thought this would be the hardest arrangement, so thanks to them for their help so much. The only arrangement I had to personally arrange was the mother of my son testing, that also was not hard. Things hear for me in the UK are much better now, mostly from joy that my son brings me every day, but also from the help of AlphaBiolabs and they’re very pleasant people too.Anonymous
Thanks so much Alpha Biolabs for sorting out my paternity test so quickly and thanks for talking to my solicitor and explaining how the test works.Anonymous
Alphabiolabs were really helpful and understanding when I contacted them. I didn’t feel as though I was being judged.
They replied quickly to my email asking more about the process as well as speaking to me again via online chat. The process was simple, easy and reasonably priced (from what I know), knew in a matter of days after my baby’s birth who his biological father is. Highly recommended for anyone who needs a paternity test, samples are eany to take, results are quick and the report is simple and easy to read.Anonymous
Really pleased, and was surprised that you can take the test yourself at home. Was a bit worried with a DNA test that they may need to take blood, but it was just swabs that you stick in the mouth and then send back to them. It arrived pretty quickly, and there was a form to fill in but it didnt take long at all once Id got everyone together to do it (which is harder than taking the test) took a couple of swabs each (me, ex and baby) and then their ready to go. Did the test over the weekend and got results on the Monday so didnt have to wait long at all, quicker than id thought itd be.Anonymous
I was a bit anxious about what was involved with dna testing but was assured by the informative staff that the test only involved rubbing the inside of my mouth with a large cotton bud-like device. They didnt have to take blood that I didnt know was possible to get dna. The process when the bloke arrived to take the spit sample was exactly how they described it – a doddle – and was over and done with pretty quickly. Its not time consuming and all the arrangements were made quickly too.Anonymous