Work at AlphaBiolabs

Come and join the AlphaBiolabs team
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Work at AlphaBiolabs

Please email us your CV to info@alphabiolabs.com

Marketing Manager

The Company:

We are a well-established, award-winning company based in Warrington, offering drugs, alcohol and DNA testing services to the legal community, members of the public and companies across the UK. Our marketing team has recently expanded and we now need to recruit an experienced Marketing Manager to lead the team to deliver our marketing strategy.

The Role:

As the Marketing Manager you will work closely with the Sales and Marketing Directors, leading all communication areas (external and internal) and marketing activities in accordance with our business strategy.

Main Duties:

  • Works with the Sales and Marketing Directors to establish marketing objectives based on strategic objectives
  • Plans and executes the detailed and integrated marketing plan that supports the strategic objectives, targets and budgets
  • Line management of marketing team, including graphics designer, copywriter and digital marketing executives
  • Develops detailed marketing plans for all media channels for three sectors
  • Develops brand message and collateral
  • Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information
  • Oversees current offerings, coming up with initiatives for new products or services
  • Approves and oversees the creative development of promotional materials, both online and offline, including website content, advertisements, press releases and social media marketing
  • Manages marketing events
  • Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
  • Works within the marketing team budget to develop cost-effective marketing plans for each product, service and sector
  • Tracks all marketing and data and creates detailed written reports and verbal presentations on ROI to bring to senior executives
  • Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
  • Works as part of the company management team
  • Responsible for internal newsletters

The Person:

  • BA in Marketing, Business, or a related field
  • Marketing Manager experience in an environment selling technical products and services
  • Experience of both B2B and B2C environments
  • Experience working cross-functionally to launch new products/promotions and manage multichannel marketing efforts
  • Experience integrating consumer insights and data/analytics to develop business insights
  • Experience overseeing design and printing production
  • Line management and budget management experience
  • Tough negotiator
  • Excellent written and verbal communications skills and confidence interacting at all levels
  • Solid experience with MS Word, Excel, PowerPoint and Digital Marketing including Google Analytics and Social Media
  • Excellent knowledge of SEO, Google Analytics and PPC

The Benefits:

  • Competitive salary (around £35–40K), which is dependent on skills and experience
  • Death in service benefit
  • Pension scheme
  • Cashplan, offering payment for dental, optical and other services
  • Childcare vouchers
  • Employee Assistance Programme
  • Last Wednesday of the month free pizza day

Workplace Trainer

The Company:

We are a well-established, award-winning company, based in Warrington, offering drugs, alcohol and DNA testing services to the legal community, members of the public and companies across the UK. Our external training team is expanding to meet growing customer demand and we now need to recruit an experienced trainer based in the North West but with extensive UK travel.

The Role:

The main thrust of this role is the delivery of training to companies which use our services to implement their workplace drugs and alcohol policies. Training lawyers and social workers in the family law sector may also be required. Biological sample collection (hair, urine and oral fluids) is also part of this role. The role involves considerable UK travel, including overnight stays.

The main responsibilities include:

  • designing and delivering workplace drug and alcohol training to external customers
  • providing training and professional development, including competency assessments to biological sample collectors based across the UK
  • drug & alcohol policy review for companies
  • CIPD presentations for the legal fraternity
  • collecting biological samples (may include urine, oral fluids and hair samples) and fitting SCRAM CAM® equipment from sample donors as required across the UK
  • contributing to sales pitches and tender responses related to workplace drug and alcohol training
  • building client loyalty through excellent service and attention to clients’ needs
  • enhancing skills and constantly updating company and industry knowledge
  • ability to remain focused and decisive when working to specific targets
  • maintaining and developing a rapport with existing customers via telephone calls, emails and face-to-face meetings and training

The Person:

The successful candidate will be a bright, ambitious individual possessing the following experience and attributes:

  • a successful background and minimum of 3 years’ relevant experience in an external training role (prior experience in our industry is not essential)
  • familiarity with training methods and techniques
  • quick to learn technical information, able to think on their feet and answer questions from hostile audiences
  • ability to explain complex technical issues in layperson’s terms
  • working knowledge of office software applications including Microsoft Office, Word, Excel and PowerPoint
  • a professional approach
  • flexibility and willingness to travel extensively in the UK (including overnight stays)
  • excellent time management skills
  • strong communication (listening, verbal and written) skills
  • outstanding customer focus
  • exceptional organisational and interpersonal skills
  • excellent attention to detail and ability to complete paperwork without errors
  • a target-driven dynamic approach
  • capacity to deliver a high level of client care
  • ability to maintain confidentiality
  • aptitude and ability to work on own initiative
  • effective time-management, prioritising and multi-tasking to achieve goals
  • flexible attitude
  • car owner with a vehicle which is covered for business insurance
  • must hold a full UK driving licence
  • DBS check required

The Benefits:

  • Competitive salary (around £25-30K), which is dependent on skills and experience
  • Death in service benefit
  • Pension scheme
  • Cashplan, offering payment for dental, optical and other services
  • Childcare vouchers
  • Employee Assistance Programme
  • Last Wednesday of the month free pizza day

Inbound Sales Executive (evenings & weekends)

The Company:

We are a well-established, award-winning company, based in Warrington, delivering drugs, alcohol and DNA testing services to the legal community, members of the public and companies across the UK. We are in a period of growth, with plenty of potential to grow massively over the next 12 months as we enter the US market. We therefore need to expand our Direct to Consumer inbound sales team.

This role is full-time, offered over 5 days (37.5 hours) including weekends, working 1.30-10pm on week days and 10am-6.30pm at the weekends.

The Role:

  • Taking inbound calls and online enquiries, understanding customer requirements and presenting appropriately to make a sale
  • Identifying and acting on selling, up-selling and cross-selling opportunities
  • Making outbound calls to businesses to sell AlphaBiolabs’ products and services
  • Delivering outstanding customer service
  • Maintaining and developing a rapport with existing and new customers via telephone calls and online
  • Responding to incoming email and phone enquiries
  • Negotiating the terms of an agreement and closing sales
  • Reviewing your own sales performance and aiming to meet or exceed targets
  • Some customer service administration work

The Person:

  • Driven, ambitious, with proven B2C sales experience in a fast paced environment
  • Outstanding customer focus
  • Accurate keyboard skills and previous experience of Microsoft Office, Word and Excel
  • Experience of working with an online customer service system such as LiveChat
  • A self-starter with excellent organisational, communication (verbal and nonverbal) and interpersonal skills
  • Excellent attention to detail
  • A professional telephone manner
  • A target driven dynamic approach
  • Ability to deliver a high level of customer care
  • Ability to work on own initiative and also be an excellent team player
  • Flexible attitude
  • Able to undertake potential infrequent travel to the US office.

The Benefits:

  • Salary: £18K (+ generous commission)
  • Death in service benefit
  • Pension scheme
  • Other benefits following successful completion of probationary period

Inbound Sales Executive

Hours:

42.5 hours per week

Monday to Friday 8.00 am to 5.30 pm

Location:

Warrington, Cheshire

Main duties include:

  • taking inbound calls, listening to customer requirements and presenting appropriately to make a sale
  • making outbound calls to businesses to sell AlphaBiolabs` products and services
  • delivering `World Class` customer service
  • maintaining and developing a rapport with existing and new customers via telephone calls and emails
  • responding to incoming email and phone enquiries
  • acting as a contact between the company and its existing and potential markets
  • negotiating the terms of an agreement and closing sales
  • reviewing your own sales performance and aiming to meet or exceed targets
  • gain a clear understanding of customers’ businesses and requirements
  • attending team meetings and sharing best practice with colleagues
  • upselling and cross selling AlphaBiolabs’ products and services to customers
  • building client loyalty through excellent service and attention to clients’ needs

The successful candidate will be a bright, ambitious individual possessing the following experience and attributes;

  • proven B2B & B2C sales experience in a fast paced environment
  • outstanding customer focus
  • accurate keyboard skills and previous experience of Microsoft Office, Word and Excel.
  • excellent organisational, communication (verbal and nonverbal) and interpersonal skills
  • excellent attention to detail
  • a professional telephone manner
  • a target driven dynamic approach
  • ability to deliver a high level of client care
  • ability to work on own initiative and also be an excellent team player
  • flexible attitude, including the possibility of working on a late shift in the future