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Work at AlphaBiolabs

Please email your CV to jobs@alphabiolabs.com

Laboratory Scientist - Covid-19

Temporary or 0 Hour contracts available until 31st March 2022

Shifts will be 6am-3pm, 3pm-12am, 12am-6am

About Us

Established in August 2004, AlphaBiolabs is an award-winning DNA, Drug, Alcohol and Covid-19 testing laboratory. We provide testing services to the legal profession, workplaces, and to members of the public.

We are offering Laboratory Scientists an opportunity of temporary or 0-hour contracts, to join our COVID-19 testing team over the Winter period until 31 March 2022.

Role Summary

The role will primarily involve sample receipt, RNA extractions using the KingFisher Flex and RT-PCR using QuantStudio instruments.

Depending upon experience the role may also involve genome sequencing or antibody testing.

Terms of Contract

You will work on a “four days on, four days off” shift pattern and shifts will rotate in pairs e.g. “6am-3pm for 4 days”, “4 days off”, “6am-3pm”, “4 days off”, “3pm-12am for 4 days” etc.

Rate of Pay: You will receive a competitive hourly rate + holidays

Shifts: 6am-3pm; 3pm-12am; 12am-6am – this night shift is paid at time and a half

If you are interested or would like to find out more, please forward your CV and current working status to jobs@alphabiolabs.com

Head of Toxicology

About Us

Established in August 2004, AlphaBiolabs is an award-winning DNA, Drug, Alcohol and Covid-19 testing laboratory. We provide testing services to the legal profession, workplaces, and to members of the public.

We value our people above all else. We know that the happier they are, the better their work will be – so we make sure that everyone here feels supported, motivated and inspired. We’ve created a collaborative environment where talent and individuality are genuinely encouraged.

Role Summary:         

Development and delivery of the Toxicology strategy to meet the company growth objectives

Reports to:  Operations Director

Role Description

  • Developing the long-term strategy for the provision of Toxicology services to customers, as part of the senior leadership team
  • Building a high performing team through recruitment, training and development of high calibre employees
  • Leading the team to exceed customer expectations, always putting the customer first
  • Looking externally to the marketplace, understanding competitor capabilities and identifying future opportunities in the sector
  • Keeping abreast of new and emerging products available on the market, whether scientific equipment, software, etc. which could be used to improve efficiency or effectiveness or develop new services
  • Contribution to commercial initiatives such as tender bids
  • Development and delivery of a commercial project pipeline to quickly bring to market new products and services ahead of the competition
  • Delivery of continuous improvement initiatives to reduce costs and improve quality
  • Full line management responsibility for the team, including appraisals, performance and absence management, etc.

Person Specification

Essential Criteria

  • Graduate level or above
  • 5-10 years’ experience in a strategic role
  • Able to lead large, diverse teams to achieve stretching company goals
  • Experience of managing other managers
  • Excellent commercial acumen, able to see the bigger picture
  • Ability to work well with other functions
  • Project management experience, able to use project tools and produce and monitor progress against plans
  • Very dynamic, able to drive through deliverables in the timescales required by the business

Experience in a highly regulated or externally accredited environment

  • Up-to-date with industry and market development
  • Readily takes ownership of issues and problems
  • Able to manage change effectively in a highly dynamic environment
  • Excellent financial understanding including P/L and cashflow

Salary Package –  Salary dependent on experience plus attractive benefits package, including generous holiday entitlement, pension, life insurance.

Closing Date: 1 December 2021

No agencies please

Please forward your cover letter and cv to jobs@alphabiolabs.com

Credit Controller

We have an opportunity to work within the Credit team, reporting to the Credit Manager. Responsible for managing a defined set of accounts, you will be accountable for minimising overdue debt, maximising cashflow, preventing bad debts whilst also building excellent internal and external relationships.

Role Description

  • Daily chasing of all accounts by phone & email to minimise debt falling overdue
  • Document telephone conversations with customers to enable pro-active follow up
  • 40+ phone calls a day with accompanying email follow up
  • Ensure invoice disputes are escalated to account managers and followed up in a timely manner, prevent ageing debt
  • Escalate to the Credit Manager, any accounts facing financial difficulty or refusing to pay
  • Analysing ageing profiles to assist with prioritisation
  • Attending and contributing to Departmental Meetings

Essential Criteria

  • 5 yrs+ credit control experience
  • Experience in Salesforce and Sage 50 is desirable
  • Commercial acumen with methodical analytical skills and attention to detail
  • Ability to work in a fast-paced environment whilst remaining organised
  • Excellent interpersonal skills with the ability to engage, motivate and influence
  • Prioritisation skills, especially managing multiple requests and deadlines
  • Excellent communication skills both written and verbal
  • Able to work effectively on own initiative with little supervision
  • Can do attitude, able to adapt quickly, not averse to change
  • Have passion, drive and be highly competitive
  • MS Excel / Word at intermediate level

The role is office based – 40 hours per week, Monday to Friday

Salary dependant upon experience and qualifications

Closing Date: 28th October 2021

Bid Writer

About Us

Established in August 2004, AlphaBiolabs is an award-winning DNA, Drug, Alcohol and Covid-19 testing laboratory. We provide testing services to the legal profession, workplaces, and to members of the public.

We value our people above all else. We know that the happier they are, the better their work will be – so we make sure that everyone here feels supported, motivated and inspired. We’ve created a collaborative environment where talent and individuality are genuinely encouraged

Role Summary

Provides support to the company in delivering high quality, compliant, convincing bids in response to local authority, central Government, and private company Invitations to Tender.

Reports to: Head of Marketing

Role Description

  • Undertakes compliant completion of Request for Proposals (RFPs), ITTs (Invitation to Tenders), Market Engagement responses and RFIs (Requests for Information).
  • Develops and maintains the bid library
  • Liaises across functions to deliver high quality responses which reflect the requirements of the customer specifications
  • Maintains responsibility for the management of all tenders received, including maintenance of project plans, to ensure high-quality bid submissions are completed within the required timescales
  • Assists with mobilisation of contracts won
  • Attends internal and customer reviews to enable us to continually improve the quality of submissions
  • Provides ad hoc support to the Marketing team

Person Specification:

Essential Criteria

  • Previous experience in a similar role
  • Experience of dealing with tender portals
  • Excellent IT skills, particularly advanced in the use of Excel
  • Organised, self-starter, able to prioritise own workload effectively and manage multiple simultaneous and competing requests, meeting stringent deadlines
  • Able to assimilate new information very quickly
  • Able to work with multiple stakeholders at all levels in the business
  • Excellent communicator, both verbally and in writing
  • Able to adapt quickly, not averse to change
  • Takes pride in doing a good job, ‘right first time’ philosophy
  • Excellent attention to detail

Salary Package –  £30k – £40K per annum, dependent on experience plus attractive benefits package

Salesforce Administrator

About Us

Established in August 2004, AlphaBiolabs is an award-winning DNA, Drug, Alcohol and Covid-19 testing laboratory. We provide testing services to the legal profession, workplaces, and to members of the public.

We value our people above all else. We know that the happier they are, the better their work will be – so we make sure that everyone here feels supported, motivated and inspired. We’ve created a collaborative environment where talent and individuality are genuinely encouraged

Role Summary

Provides first line support to colleagues for the Salesforce CRM system, with development into project work as experience in the role is gained.

Reports to: Head of Continuous Improvement

Role Description

  • Provides effective and efficient first line support to colleagues across the business on the corporate Salesforce CRM system
  • Manages the ticketing system for Salesforce support requests, prioritising tickets and delivering solutions within scope of expertise
  • Over time, as experience is gained, developing the role to become involved in more advanced solutions and project work, translating user requirements/ problems into technical solutions in Salesforce

Person Specification:

Essential Criteria

  • Excellent IT skills, particularly advanced in the use of Excel
  • Organised, self-starter, able to prioritise own workload effectively and manage multiple simultaneous and competing requests
  • Keen to learn and develop new skills
  • Able to work with multiple stakeholders at all levels in the business
  • Outstanding problem-solver
  • Excellent communicator
  • Able to adapt quickly, not averse to change
  • Takes pride in doing a good job, ‘right first time’ philosophy
  • Excellent attention to detail
  • Good literacy skills

Desirable Criteria

  • Experience of CRM systems
  • Experience of translating user requirements into technical solutions
  • Experience of Lean Sigma or similar

Salary is dependent upon experience, plus attractive benefits package

Laboratory Administrator (Toxicology)

About Us

Established in August 2004, AlphaBiolabs is an award-winning DNA, Drug, Alcohol and Covid-19 testing laboratory. We provide testing services to the legal profession, workplaces, and to members of the public.

We value our people above all else. We know that the happier they are, the better their work will be – so we make sure that everyone here feels supported, motivated and inspired. We’ve created a collaborative environment where talent and individuality are genuinely encouraged

Role Summary

The role of the Laboratory Administrator is to provide everyday support to the Toxicology team, receiving and logging casework samples and preparing them for analysis in the laboratory.

Role Description

  • Vetting all samples submitted to the toxicology laboratory for analysis
  • Booking in and booking out of toxicology samples
  • Receipt and logging of hair, blood, urine and oral fluid samples
  • Segmentation of hair samples in preparation for analysis in the laboratory
  • Meticulous record keeping ensuring the continuity of samples throughout the process
  • Answering telephone queries
  • Liaising with other sections
  • Calibration of laboratory equipment as required
  • Ensure compliance with GDPR, ISO17025 and ISO9001 in addition to all departmental procedures, policies, and protocols
  • Ensuring compliance with health and safety requirements

Person Specification:

Essential Criteria

  • A high degree of manual dexterity
  • Meticulous attention to detail
  • Organised, ability to manage own workload effectively
  • Good IT skills, including outlook, excel
  • Effective oral and written communicator
  • Ability to work in a team or alone when required
  • Flexibility and adaptability in approach to tasks and requests
  • Willingness to learn, develop new skills and embrace change
  • Own transport

Desirable Criteria

  • Experience of working within a Laboratory environment

Salary  –  dependent on experience

Marketing Manager – B2B (Workplace Sector)

About us

AlphaBiolabs is an award-winning, innovative and rapidly-expanding testing laboratory, specialising in DNA, drug, alcohol and Covid-19 testing.

We are a leading provider of drug and alcohol testing services within the Workplace Sector, an area that is experiencing considerable growth.

Role purpose

We’re looking for an experienced marketing professional to really get under the skin of the Workplace Sector area of our business.

You will develop a deep understanding of the customer journey and will optimise the marketing of all touch points to drive sales leads and ensure retention of existing business.

You will be someone who can:

  • Identify marketing opportunities across the Workplace sector
  • Develop customer insights and deliver solutions that drive conversion rates
  • Plan, implement and manage proactive marketing strategies, encompassing the full marketing mix, both online and offline
  • Manage the overall marketing calendar for the Workplace area of the business
  • Monitor and analyse competitor activity to inform the ongoing marketing strategy
  • Manage a range of events, both as a participant/exhibitor and as an organiser/host
  • Create compelling content for both online and offline audiences
  • Work well under pressure, managing multiple projects simultaneously and to tight deadlines
  • Collaborate closely with all members of the marketing team, including our specialists in SEO, paid media, social media, content, and graphic design
  • Take ownership and demonstrate a ‘customer first’ mentality in all that you do
  • Work in close partnership with the sales management and account management teams to ensure campaigns are developed appropriately and executed effectively

Key requirements:

  • Significant B2B / professional services marketing experience
  • Strong commercial awareness and business acumen
  • Ability to understand complex issues and multiple stakeholder needs
  • Creative approach and understanding of impactful marketing opportunities
  • Outstanding communication skills, both oral and written
  • Keen attention to detail
  • Proactive self-starter with excellent organisational and planning skills, and the ability to prioritise
  • Strong relationship-builder with excellent networking and interpersonal skills
  • Full driving licence with access to a vehicle

We offer:

  • A highly collaborative working environment where everyone feels supported, motivated and inspired
  • Empowerment to make decisions and shape the way we use marketing across the business
  • A culture where talent and individuality are genuinely encouraged and where everyone’s ideas are valued
  • A business that thrives on innovation, creativity, agility and integrity

Benefits include:

  • Competitive salary + bonus
  • 25 days holiday + Bank Holidays
  • Pension scheme
  • Medical cash plan
  • Death-in-service benefit
  • Employee assistance programme
  • On-going training and development
  • Company sick pay scheme, plus bonus for full attendance
  • Last Wednesday of the month free pizza day
  • Free on-site parking

Although a well-established firm, we operate with an entrepreneurial mentality, adapting quickly to change and implementing decisions without delay. If you thrive in an agile and fast-paced environment, then this could be the perfect role for you!

Reporting Scientist (Toxicology)

The Toxicology department at AlphaBiolabs carries out the analysis of a wide range of matrices including hair, nails, urine and oral fluid for the presence of drugs, drug metabolites and alcohol biomarkers.

We are looking to recruit an experienced Toxicology Reporting Scientist to join our busy Toxicology team. Our Toxicology Reporters are responsible for interpreting the results of analyses and writing statements and certificates of analysis.

There is an option to work from home with this position

The Role:

  • Writing and peer reviewing of Statements of Witness and Technical Reports
  • Responding to customer queries
  • Attendance at court as required to present evidence
  • Ensure compliance with GDPR, ISO17025 and ISO9001 in addition to all departmental procedures, policies and protocols

We are ideally looking for candidates with the following:

  • Degree in a relevant scientific discipline
  • Meticulous attention to detail
  • She/he must be an effective communicator and be able to work in a team or alone when required
  • Good IT skills
  • Previous experience in a toxicological setting
  • Experience working in a ISO17025 environment

Salary is dependent on experience

Legal Sales Account Manager

The role of the Legal Sales Account Manager is to be a point of contact for all legal customers quoting journey with AlphaBiolabs. The responsibilities laid out in this description are general and may be amended or adapted in response to business or customer needs.

Key Skills

  • Effective communication both spoken and written.
  • Work within a structured process, understand the demands of the quality management system and data protection with an adherence to best practice.
  • Ability to negotiate and respond to the customers’ demands.
  • Deal with situations with empathy yet able to be assertive as appropriate.
  • Manage the expectations of the customer and the business.
  • Outstanding attention to detail and accurate recording of information.
  • Commercial acumen- able to spot opportunities for sales, upselling, etc. and influence the customer as appropriate.
  • Very organised, able to plan and deliver and multi-task, meeting targets and deadlines.
  • Able to keep calm under pressure.
  • Ability to identify own limitations and strengths and proactively recognise training needs and request support 
  • Whilst taking responsibility for a specific group of customer, must also be able to work as part of a team to cover absences, colleagues’ peaks in demand, etc.
  • An understanding of external and internal customers.
  • IT literate using Microsoft and Salesforce applications.
  • Have excellent presentation skills.

The Role

  • Be a single point of contact for legal customers including solicitors, legal executives and social workers which the specific role of building value and winning quotations where possible.
  • Chasing up quotes and converting them to orders, passing confirmed orders to the appropriate account manager in the customer service team and delivering on our Customer First Ethos.
  • Working your sales pipeline on Salesforce in relation to promoting additional services.
  • Working closely with Customer Services, Retention, Laboratory, Marketing and the Operations Team by promptly feeding back market intelligence and trends to promote customer first philosophy.
  • Build good working relationships with our customers.
  • Provide business development activities, such as, outbound phone calls to introduce AlphaBiolabs and our testing services to prospective customers linked to existing cases with the objective of securing new business.
  • Provide accurate and informative advice on our testing services in a consultative manner.
  • Maintaining the balance of a commercial approach while providing the best customer service
  • The Legal Sales Account Manager will aim to deliver excellence on every interaction both internal and external.
  • To engage directly with our customers, anticipate or help them to understand their needs and deliver a quality and relevant service within agreed service level agreements.
  • Ensure Live Chat is covered at all times for Customer services and new solicitor enquiries.
  • Ensure the phone system is operational, calls are being answered promptly and any voicemails are responded to
  • To handle any customer issues from a quotation perspective at first contact with a “one call” resolution where possible. All complaints should be reported to the Customer Service Manager and the Quality team for root cause analysis.
  • Ensure compliance with GDPR, ISO17025 and ISO9001 in addition to all departmental procedures, policies and protocols.
  • All interactions, written or verbal, will be professional and courteous with all our customers, internal and external. All case-related interactions are recorded accurately on Salesforce.
  • Achieve key performance indicators as set by the Legal Sales Manager.
  • Scoring a minimum of 90% on the call quality matrix
  • Attend account meetings and engage with solution led thinking.

Additional Requirements

In order to meet the needs of the business, all staff must have a flexible approach to their working week. Working later shifts may become a requirement in the future.

She/he must be an effective communicator and be able to work in a team or alone when required. Effective communication skills are a mandatory requirement.

She/he must be able.to identify their limitations and voice their requirements for further training to their line manager.

Employees within Customer Service are required to keep a clean working area and to dress smartly to ensure when visitors tour the Company the right image is maintained.

Role is Permanent.

Salary is £25,000 per annum.

Registered Laboratory Scientists - COVID-19

To increase testing for COVID-19, the Government has significantly expanded requirement for laboratory analysis. As the testing programme ramps up further, we require Health and Care Professions Council (HCPC) registered laboratory staff to carry out testing.

The Role:

  • Receiving biological samples into the laboratory and logging in to a LIMS system
  • RNA extraction using KingFisher Flex instruments
  • Real-time PCR using QuantStudio5 instruments following Standard Operating Procedures
  • Analysis of data and reporting to sample donors and relevant authorities
  • Meticulous record keeping ensuring continuity of samples throughout analytical process
  • Ensuring regular calibration and maintenance of laboratory equipment

We are ideally looking for candidates with the below:

  • Own transport
  • Experience of biological sample processing
  • Awareness of the Human Tissue Act (HTA)
  • Experience performing biological assays in a scientific research or diagnostic laboratory
  • Experience of working within a high throughput sample processing environment
  • Ability to work flexibly in a 24/7 rotating shift pattern
  • Sound knowledge of molecular biology
  • Experience gained in a qPCR environment
  • Experience in working in a CL2 laboratory
  • Nucleic acid extraction experience

Salary dependent on experience