Work at AlphaBiolabs

Come and join the AlphaBiolabs team
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Work at AlphaBiolabs

Please email us your CV to info@alphabiolabs.com

PCC Manager

The Company:

We are a well-established, award-winning company, based in Warrington, offering drugs, alcohol and DNA testing services to the legal community, members of the public and companies across the UK. Our marketing team is expanding and we now need to recruit a PPC expert.

The Role:

The core focus of the role will be in PPC Lead Generation for a range of products and services across B2C and B2B sectors in the UK and internationally:

  • Creating, planning and implementing a variety of PPC and shopping campaigns across a range of digital channels
  • Monitoring budgets on a daily, weekly and monthly basis and adjusting bids as needed
  • Analysing trends and making data-driven decisions
  • Producing detailed analysis and reports of campaigns and ROI

The Person:

  •  A bright and dynamic individual, willing and able to learn quickly
  •  At least 2 years’ experience in a PPC role
  • Experience working for a marketing agency (desirable, not essential)
  • Demonstrable success in managing Google AdWords and social media ad campaigns, both B2C and B2B
  • Demonstrable success in managing Amazon and eBay shopping campaigns
  • Experience of working across international territories
  • A good working knowledge of Microsoft Office
  • Excellent literacy and verbal communication skills in English
  • Good organisation, able to work well under pressure and meet deadlines
  • Strong team player, looking to advance their knowledge in all areas of Digital Marketing
  • Can-do attitude, willingness to get stuck in and make things happen
  • Excellent attention to detail

The Benefits:

  • Competitive salary (up to around £27K)
  •  Death in service benefit
  •  Pension scheme
  • Cashplan, offering payment for dental, optical and other services
  • Childcare vouchers
  • Employee Assistance Programme
  • Last Wednesday of the month free pizza day

Direct to Consumer Sales Team Leader

The Company:

We are a well-established, award-winning company, based in Warrington, offering drugs, alcohol and DNA testing services to the legal community, members of the public and companies across the UK. We now need an experienced Sales Manager to lead our team which sells to members of the public.

The Role:

  • Overall, the role comprises day-to-day and performance management of the team, as well as identifying and implementing strategies to increase sales.
  • Managing and motivating sales staff
  • Gaining a clear understanding of customers’ requirements
  • Reviewing the team’s sales performance and aiming to meet or exceed targets
  • Identifying new business opportunities to ensure sustainable and profitable growth
  • Developing and implementing sales plans in accordance with the strategic direction of the company
  • Training sales staff to enhance their knowledge and selling skills
  • Facilitating team meetings and sharing best practice with colleagues
  • Upselling and cross selling AlphaBiolabs’ products to customers
  • Enhancing client loyalty through excellent service and attention to customers’ needs
  • Undertaking competitor analysis
  • Providing accurate and timely reports as required by the senior management team
  • Listening to customer requirements and presenting appropriately to make a sale
  • Responding to incoming email and phone enquiries
  • Gathering market and customer information
  • Challenging any objections with a view to getting the customer to buy

Person Specification

  • Previous experience in similar role
  • Excellent performance manager of others
  • Demonstrable success in a telephone-based direct to consumer sales role
  • A quick learner, able to pick up technical information and explain it in layperson’s terms
  • Excellent negotiation and influencing skills
  • Excellent IT skills, with experience of using a CRM, preferably Salesforce
  • Highly professional attitude towards dealing with customers, other employees and managing others
  • Experience of managing or configuring phone systems – desirable but not essential

The Benefits:

  • Salary £30K+ based on experience, plus generous commission structure
  • Pension
  • Death in service benefit
  • Childcare vouchers
  • Retail discount card
  • Cashplan, giving access to free or discounted dental care, optical services, physiotherapy, etc.

Inbound Sales Executive

The Company:

We are a well-established, award-winning company, based in Warrington, delivering drugs, alcohol and DNA testing services to the legal community, members of the public and companies across the UK. We are in a period of substantial growth and need to expand our Direct to Consumer inbound sales team.

This role is full-time, 40 hours per week (plus half an hour for lunch), initially working 8am-6pm, but working a late shift until 8pm or 10pm in the future, on a rota basis.

The Role:

  • Taking inbound calls and online enquiries, understanding customer requirements and presenting appropriately to make a sale
  • Identifying and acting on selling, up-selling and cross-selling opportunities
  • Making outbound calls to businesses to sell AlphaBiolabs’ products and services
  • Delivering outstanding customer service
  • Maintaining and developing a rapport with existing and new customers via telephone calls and online
  • Responding to incoming email and phone enquiries
  • Negotiating the terms of an agreement and closing sales
  • Reviewing your own sales performance and aiming to meet or exceed targets
  • Some customer service administration work

The Person:

  • Driven, ambitious, with proven B2C sales experience in a fast paced environment
  • Outstanding customer focus
  • Accurate keyboard skills and previous experience of Microsoft Office, Word and Excel
  • Experience of working with an online customer service system such as LiveChat
  • A self-starter with excellent organisational, communication (verbal and nonverbal) and interpersonal skills
  • Excellent attention to detail
  • A professional telephone manner
  • A target-driven dynamic approach
  • Ability to deliver a high level of customer care
  • Ability to work on own initiative and also be an excellent team player
  • Flexible attitude
  • Able to undertake potential infrequent travel to the US office.

The Benefits:

  • Salary: £22K, OTE £30K+
  • Death in service benefit
  • Pension scheme
  • Other benefits following successful completion of probationary period

Marketing Manager

The Company:

We are a well-established, award-winning company based in Warrington, offering drugs, alcohol and DNA testing services to the legal community, members of the public and companies across the UK. Our marketing team has recently expanded and we now need to recruit an experienced Marketing Manager to lead the team to deliver our marketing strategy.

The Role:

As the Marketing Manager you will work closely with the Sales and Marketing Directors, leading all communication areas (external and internal) and marketing activities in accordance with our business strategy.

Main Duties:

  • Works with the Sales and Marketing Directors to establish marketing objectives based on strategic objectives
  • Plans and executes the detailed and integrated marketing plan that supports the strategic objectives, targets and budgets
  • Line management of marketing team, including graphics designer, copywriter and digital marketing executives
  • Develops detailed marketing plans for all media channels for three sectors
  • Develops brand message and collateral
  • Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information
  • Oversees current offerings, coming up with initiatives for new products or services
  • Approves and oversees the creative development of promotional materials, both online and offline, including website content, advertisements, press releases and social media marketing
  • Manages marketing events
  • Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
  • Works within the marketing team budget to develop cost-effective marketing plans for each product, service and sector
  • Tracks all marketing and data and creates detailed written reports and verbal presentations on ROI to bring to senior executives
  • Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
  • Works as part of the company management team
  • Responsible for internal newsletters

The Person:

  • BA in Marketing, Business, or a related field
  • Marketing Manager experience in an environment selling technical products and services
  • Experience of both B2B and B2C environments
  • Experience working cross-functionally to launch new products/promotions and manage multichannel marketing efforts
  • Experience integrating consumer insights and data/analytics to develop business insights
  • Experience overseeing design and printing production
  • Line management and budget management experience
  • Tough negotiator
  • Excellent written and verbal communications skills and confidence interacting at all levels
  • Solid experience with MS Word, Excel, PowerPoint and Digital Marketing including Google Analytics and Social Media
  • Excellent knowledge of SEO, Google Analytics and PPC

The Benefits:

  • Competitive salary (around £35–40K), which is dependent on skills and experience
  • Death in service benefit
  • Pension scheme
  • Cashplan, offering payment for dental, optical and other services
  • Childcare vouchers
  • Employee Assistance Programme
  • Last Wednesday of the month free pizza day