Apart from identical twins, everyone’s DNA is unique. This means that DNA is one of the most sensitive and personal pieces of data about you. As such, it needs to be protected and kept safe.
AlphaBiolabs wants to reassure its customers that its DNA testing is 100% confidential and data security is paramount.
We keep any correspondence confidential
We understand that DNA relationship testing can be an emotional time. Not all of our customers want their close family to know that they are undertaking such tests. For this reason, we go to great lengths to minimise any chance of the company name being recognised in any correspondence. For example, online payment transactions do not name AlphaBiolabs as the recipient on bank statements.
In addition, all of our testing kits are sent out in discreet plain packaging with no company logos or branding.
We password protect all data
We only discuss any details of our DNA testing with those who are entitled to know (on receipt of correct passwords or answers to unique security questions). All of our reports are sent as a pdf file that require a password to open them. This password is picked by the person who instructs the test and protects the report from being opened by anyone who doesn’t know the password.
We don’t sell on your data
We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We will keep your results and personal information secure
We work hard to prevent your personal data from being disclosed or accessed in an unauthorised way by using a secure server that protects any financial transactions on our website. We also take appropriate physical, electronic and managerial measures to ensure that any data disclosed to us are kept secure.
We adhere to the General Data Protection Regulation
This means that DNA samples are destroyed after 3 months and all identification documents – hard copy and electronic files – are destroyed after 12 months. To view all our DNA testing services, please visit our website https://www.alphabiolabs.co.uk/services/dna-testing/. If you have any queries or require further information, please call AlphaBiolabs on 0333 600 1300 or email email@example.com.